Alexa was down for some users, but everything's good now

Amazon Echo 4th Gen
Amazon Echo 4th Gen (Image credit: Joe Maring / Android Central)

Update, Feb 4 (12:25 pm ET): The issues have now been resolved.

What you need to know

  • Some users are reporting connectivity issues with Amazon's Alexa voice assistant.
  • As per Down Detector, issues are being detected across several cities in the U.S.
  • Users reports suggest the issues started around 7:50 AM ET.

Multiple users are reporting that they are having problems interacting with Amazon's Alexa voice assistant this morning. As per data from Down Detector, the problems started at 7:48 AM ET. While the majority of users are experiencing issues connecting with the server, some users say they are having trouble logging in.

Downdetector Amazon Alexa Outage Map

Source: Downdetector (Image credit: Source: Downdetector)

The live outage map on the Down Detector website shows issues are currently being detected in New York, Seattle, Washington, Boston, San Francisco, Los Angeles, and a few other cities across the U.S.

Update, Feb 4 (12:25pm ET) ― Amazon's Alexa service is now back to normal

According to data from Down Detector, it looks like the minor issues affecting Alexa service have been fixed by Amazon.

In 2021, I want to see a truly mobile (and useful) version of Alexa

Babu Mohan
News Writer